{"xsrfToken":"14e74c98ac517848009f77723c4a2dc812c08452_lout","branding":{"id":"11","key":"hf","name":"Hotel Finance","portalBaseUrl":"/servicedesk/customer/portal/11","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/11/16","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#8593a6","headerLinkHoverBGColor":"#8593a6","headerBadgeColor":"#8593a6"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/4570759d-ccd0-4b00-9bc4-558210afc04c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwYzRiMGM2ZS01NzM1LTQ0OTYtYjBkNy1lNjNjYTEwZDliYTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQ1NzA3NTlkLWNjZDAtNGIwMC05YmM0LTU1ODIxMGFmYzA0YyI6WyJyZWFkIl19LCJleHAiOjE3MjczOTA3MTYsIm5iZiI6MTcyNzM5MDExNn0.3Da2cOs0eoIl3j3_6dZSgHVJbRT4BzCidpUR48RfMIM&client=0c4b0c6e-5735-4496-b0d7-e63ca10d9ba5&mode=fit","logoId":"4570759d-ccd0-4b00-9bc4-558210afc04c","isLogoAvailable":true,"helpCenterTitle":".","sharedPortalName":"On The Beach Service Portal","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":".","sharedPortalName":"On The Beach Service Portal","localeDisplayName":"English (United States)"},"en-GB":{"helpCenterTitle":".","sharedPortalName":"On The Beach Service Portal","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#0523bd","helpCenterTitleColor":"#20049d","bannerMediaApiUrl":"https://api.media.atlassian.com/file/c8555095-ab94-4e54-b933-9b71513a2a2c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwYzRiMGM2ZS01NzM1LTQ0OTYtYjBkNy1lNjNjYTEwZDliYTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmM4NTU1MDk1LWFiOTQtNGU1NC1iOTMzLTliNzE1MTNhMmEyYyI6WyJyZWFkIl19LCJleHAiOjE3MjczOTA3MTYsIm5iZiI6MTcyNzM5MDExNn0.FP-PdWenYRvNy1e5nbkIHRPH8vhLcZG9TmDVXtqaYl8&client=0c4b0c6e-5735-4496-b0d7-e63ca10d9ba5&height=300&mode=fit","bannerMediaApiFileId":"c8555095-ab94-4e54-b933-9b71513a2a2c","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"11","key":"hf","projectId":10013,"serviceDeskId":11,"name":"Hotel Finance","description":"<p>Welcome! You can raise a request for Hotel Finance using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/11","onlyPortal":false,"reqTypes":[{"id":"301","name":"Bank payment not received (received remittance)","descriptionHtml":"","callToAction":"Bank payment not received (received remittance)","introHtml":"","icon":10480,"iconUrl":"https://onthebeach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10480","groups":[76],"key":""},{"id":"297","name":"Hotel wants to charge the customer","descriptionHtml":"","callToAction":"Hotel wants to charge the customer","introHtml":"","icon":10508,"iconUrl":"https://onthebeach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10508","groups":[75],"key":""},{"id":"307","name":"I am querying the marketing contribution","descriptionHtml":"","callToAction":"I am querying the marketing contribution","introHtml":"","icon":10541,"iconUrl":"https://onthebeach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[79],"key":""},{"id":"323","name":"I cannot charge the VCC (Virtual Credit Card)","descriptionHtml":"","callToAction":"I cannot charge the VCC (Virtual Credit Card)","introHtml":"","icon":10543,"iconUrl":"https://onthebeach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10543","groups":[77],"key":""},{"id":"305","name":"I need an invoice for the marketing contribution","descriptionHtml":"","callToAction":"I need an invoice for the marketing contribution","introHtml":"","icon":10482,"iconUrl":"https://onthebeach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10482","groups":[79],"key":""},{"id":"300","name":"Payment is incorrect","descriptionHtml":"","callToAction":"Payment is incorrect","introHtml":"","icon":10489,"iconUrl":"https://onthebeach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10489","groups":[76],"key":""},{"id":"303","name":"Payment made by bank transfer","descriptionHtml":"","callToAction":"Payment made by bank transfer","introHtml":"","icon":10485,"iconUrl":"https://onthebeach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10485","groups":[78],"key":""},{"id":"302","name":"Payment made by VCC (Virtual Credit Card)","descriptionHtml":"","callToAction":"Payment made by VCC (Virtual Credit Card)","introHtml":"","icon":10483,"iconUrl":"https://onthebeach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10483","groups":[77],"key":""},{"id":"322","name":"Payment recovery requires more information","descriptionHtml":"","callToAction":"Payment recovery requires more information","introHtml":"","icon":10466,"iconUrl":"https://onthebeach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[76],"key":""},{"id":"306","name":"Please calculate marketing contribution","descriptionHtml":"","callToAction":"Please calculate marketing contribution","introHtml":"","icon":10490,"iconUrl":"https://onthebeach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10490","groups":[79],"key":""},{"id":"332","name":"Request something not listed","descriptionHtml":"","callToAction":"Request something not listed","introHtml":"","icon":10498,"iconUrl":"https://onthebeach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[87],"key":""},{"id":"308","name":"The attached bookings are still to be paid","descriptionHtml":"","callToAction":"The attached bookings are still to be paid","introHtml":"","icon":10499,"iconUrl":"https://onthebeach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10499","groups":[80],"key":""},{"id":"309","name":"This invoice is for a booking(s)","descriptionHtml":"","callToAction":"This invoice is for a booking(s)","introHtml":"<p>Invoices to be paid</p>","icon":10536,"iconUrl":"https://onthebeach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[81],"key":""},{"id":"310","name":"This supplier has a payment arrangement","descriptionHtml":"","callToAction":"This supplier has a payment arrangement","introHtml":"","icon":10511,"iconUrl":"https://onthebeach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[82],"key":""},{"id":"304","name":"What bookings does this relate to?","descriptionHtml":"","callToAction":"What bookings does this relate to?","introHtml":"","icon":10496,"iconUrl":"https://onthebeach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10496","groups":[79],"key":""},{"id":"299","name":"When will these bookings be paid?","descriptionHtml":"","callToAction":"When will these bookings be paid?","introHtml":"","icon":10477,"iconUrl":"https://onthebeach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10477","groups":[75],"key":""},{"id":"298","name":"When will this booking be paid?","descriptionHtml":"","callToAction":"When will this booking be paid?","introHtml":"","icon":10541,"iconUrl":"https://onthebeach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[75],"key":""},{"id":"331","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"","icon":10550,"iconUrl":"https://onthebeach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""},{"id":"266","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://onthebeach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"373","name":"This invoice is for a booking(s) - Emailed","descriptionHtml":"","callToAction":"This invoice is for a booking(s) - Emailed","introHtml":"<p>Invoices to be paid - Received Via Email</p>","icon":10492,"iconUrl":"https://onthebeach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":75,"name":"Booking payment is overdue"},{"id":76,"name":"I have a payment query"},{"id":77,"name":"I have a VCC (Virtual Credit Card) query"},{"id":78,"name":"Booking list (remittance) needed for payment"},{"id":79,"name":"Marketing contribution"},{"id":80,"name":"Statement of outstanding bookings"},{"id":81,"name":"Classic Collection - Invoice from hotel"},{"id":87,"name":"Contact us about"},{"id":82,"name":"Contracts"}],"orderMapping":{"87":[332],"81":[309],"75":[297,298,299],"79":[307,306,305,304],"78":[303],"77":[302,323],"76":[322,301,300],"80":[308],"82":[310]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"337ab64d-714e-3216-be28-5f3564167d30","appLinkName":"System Confluence","appLinkUrl":"https://onthebeach.atlassian.net/wiki","spaceKey":"HF","spaceName":"Hotel Finance","spaceUrl":"https://onthebeach.atlassian.net/wiki/spaces/HF","isServer":false},"labels":[],"projectKey":"HF","serviceDeskId":11,"kbLinkDomainURLs":["https://onthebeach.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":11,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HF","userLanguageHeader":"Finance team opening hours > Monday - Friday 8-4 GMT","userLanguageMessageWiki":"","defaultLanguageHeader":"Finance team opening hours > Monday - Friday 8-4 GMT","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwYzRiMGM2ZS01NzM1LTQ0OTYtYjBkNy1lNjNjYTEwZDliYTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDEzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MjczOTEzMTYsIm5iZiI6MTcyNzM5MDExNn0.PtlPN5zuBU9FVr7ju6evYuSMk47XARCJncKAhlZanbU","targetCollection":"upload-project-10013","endpointUrl":"https://api.media.atlassian.com","clientId":"0c4b0c6e-5735-4496-b0d7-e63ca10d9ba5","tokenDurationInMins":20}},"sharedPortal":{"name":"On The Beach Service Portal","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://onthebeach.atlassian.net/wiki","kbLinkDomainURLs":["https://onthebeach.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}